1Heart Caregiver Services franchise unit economics
1Heart Caregiver Services franchisees run non-medical home care agencies in exclusive zip-code territories that bill hourly care for seniors and disabled adults and supply caregivers to senior living facilities.
1Heart Caregiver Services franchise at a glance
The franchisor also publishes revenue and costs for its one affiliate-owned business.
1Heart Caregiver Services franchised businesses open a full year averaged $1,539,383 of gross revenue in 2025, with a median of $1,259,517, according to Item 19 of 1Heart Caregiver Services’ 2026 FDD, issued 30 April 2026. The 23 in that group are 70%* of 1Heart Caregiver Services’ 33 franchised businesses. A 1Heart Caregiver Services franchise costs $126,735 to $155,623 to open.
- 1Heart Caregiver Services charges an initial franchise fee of $60,000 for one territory, $100,000 for two and $135,000 for three.
- 1Heart Caregiver Services charges a royalty of the greater of 5% of gross revenue or a minimum royalty per territory that rises from $500 a month to $4,000 a month by year eight, plus 2% to a brand fund.
- 1Heart Caregiver Services’ affiliate-owned business reported 22.31% of revenue left after caregiver pay, listed expenses and imputed franchise fees in 2025.
- 1Heart Caregiver Services reported 33 franchised businesses and 1 affiliate-owned business at December 31, 2025.
- On Averan’s reading, the royalty, brand fund and the part of the local marketing minimum paid to the franchisor come to 7.39%* of revenue at the 2025 average, for one territory.
These figures come from 1Heart Caregiver Services's 2026 Franchise Disclosure Document, as the brand reported them, and were read by Averan Advisors. The 7.39% fee share is an Averan calculation: 5% royalty, 2% brand fund and the $500 a month of the local marketing minimum paid to the franchisor for online ads, for one territory, at the 2025 average of $1,539,383.
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Talk to Averan → Averan 1Heart Caregiver Services Conversion Package →- The 2025 median was 81.8%* of the average. The 23 reporting franchised businesses averaged $1,539,383 and the median was $1,259,517. 11 of the 23 reported more than the average. In 2024, with 20 businesses reporting, the median of $662,526 was 52.2%* of the $1,268,227 average.
- The minimum royalty rises each year for eight years and applies to each territory. There is no minimum in the first six months. It is $500 a month in months 7 to 12, $1,000 in year 2, and rises $500 a year to $4,000 a month from year eight. At $4,000 a month the 5% royalty is higher once a territory’s revenue passes $80,000* a month.
- At the 2025 average, the royalty, brand fund and the part of the local marketing minimum paid to the franchisor come to $113,757*, or 7.39%* of revenue. That is the 5% royalty, the 2% brand fund and $500 a month for online ads paid to the franchisor out of the $2,000 a month local marketing minimum that applies to one territory with monthly revenue over $100,000. The other $1,500 a month is spent on local advertising. Technology and required software fees are charged per account or per client and are not included.
- The affiliate-owned business reported $763,270 left after caregiver pay, listed expenses and imputed fees in 2025, 22.31% of revenue. The figure for 2024 was $315,859, 15.57% of revenue. The FDD states that $758,473 of the 2025 revenue came from a second affiliate business dissolved in May 2025, whose clients were moved over.
- Franchised businesses went from 15 to 33 between the start of 2023 and the end of 2025. 21* franchised businesses opened over the three years and 3* were terminated. No non-renewals, reacquisitions or other closures were reported. 8 franchise agreements were signed for businesses not yet open at December 31, 2025.
Revenue
How much does a 1Heart Caregiver Services franchise make?
| Measure | Figure |
|---|---|
| Businesses included | 23 |
| Average gross revenue | $1,539,383 |
| Median gross revenue | $1,259,517 |
| Highest gross revenue | $4,972,597 |
| Lowest gross revenue | $210,688 |
| Businesses above the average | 11 |
Source: 1Heart Caregiver Services 2026 FDD, Item 19, Part II (page 56). Ten franchised businesses that had not operated 12 months at December 31, 2025 are excluded. Figures were reported by owners and are unaudited.
The average reporting franchised business had $1,539,383 of gross revenue in 2025, and the median business had $1,259,517. The group is 23 of the 33 franchised businesses. The FDD excludes ten that had not operated a full 12 months at December 31, 2025.
The FDD counts each territory as one Franchised Business. At the end of 2025, 27 franchise owners operated 33 territories. The revenue figures above are per Franchised Business as the FDD defines it.
Item 19 publishes gross revenue for franchised businesses and no franchised cost or profit figures. The cost figures in the FDD come from the affiliate-owned business, set out in the next section.
Revenue is not income. Caregiver wages, office staff, rent, insurance, marketing and the franchise fees all come out of gross revenue before an owner is paid.
Affiliate costs
Affiliate-owned business costs, 2024 and 2025
| Line | 2025 | Share | 2024 | Share |
|---|---|---|---|---|
| Gross revenue | $3,421,801 | 100% | $2,028,315 | 100% |
| Caregiver payroll | $1,694,032 | 49.51% | $1,074,485 | 52.97% |
| Revenue less caregiver payroll | $1,727,769 | 50.49% | $953,830 | 47.03% |
| Employee payroll, payroll taxes and workers’ comp | $577,062 | 16.86% | $372,746 | 18.38% |
| Marketing and advertising | $36,078 | 1.05% | $45,585 | 2.25% |
| Rent and occupancy | $21,165 | 0.62% | $34,285 | 1.69% |
| Total additional disclosed expenses | $724,972 | 21.19% | $495,988 | 24.45% |
| Revenue less caregiver payroll and disclosed expenses | $1,002,796 | 29.31% | $457,841 | 22.57% |
| Royalty, imputed at 5% | $171,090 | 5% | $101,415 | 5% |
| Brand fund contribution, imputed at 2% | $68,436 | 2% | $40,566 | 2% |
| Revenue less caregiver payroll, disclosed expenses and imputed fees | $763,270 | 22.31% | $315,859 | 15.57% |
Source: 1Heart Caregiver Services 2026 FDD, Item 19, Part I (pages 53–54). The total of additional disclosed expenses includes eleven smaller lines not shown here. Caregiver payroll is defined as wages paid to caregivers as independent contractors. The royalty and brand fund were not paid; the FDD adds them for illustration. Unaudited.
The affiliate-owned business reported $3,421,801 of gross revenue in 2025 and $763,270 left after caregiver payroll, disclosed expenses and imputed franchise fees, 22.31% of revenue. In 2024 it reported $2,028,315 of revenue and $315,859, or 15.57%.
$758,473 of the 2025 revenue came from a second affiliate business. The FDD states that the Orange County affiliate business was dissolved in May 2025 and its clients moved to this business. Total revenue rose 68.7%* from 2024. Without the transferred $758,473, the rise is 31.3%*.
This business is not a typical franchised business. The FDD states it opened in September 2008, covers an area of about three territories, has more staff than a new franchised business and operates from premises substantially larger than recommended for a franchise.
Caregiver payroll was the largest cost, at 49.51% of revenue in 2025 and 52.97% in 2024. Office employee payroll, payroll taxes and workers’ comp were a further 16.86% and 18.38%. The FDD notes that the figures leave out bonuses, employee health insurance, depreciation and some other costs.
Revenue by year
Franchised revenue by year, 2021 to 2025
| Year | Businesses | Average | Median | Median as a share of the average* | Highest | Lowest | Above the average |
|---|---|---|---|---|---|---|---|
| 2025 | 23 | $1,539,383 | $1,259,517 | 81.8% | $4,972,597 | $210,688 | 11 |
| 2024 | 20 | $1,268,227 | $662,526 | 52.2% | $5,193,119 | $155,089 | 8 |
| 2023 | 13 | $1,177,629 | $602,639 | 51.2% | $3,167,558 | $221,239 | 4 |
| 2022 | 10 | $1,047,523 | $556,901 | 53.2% | $2,706,737 | $208,927 | 4 |
| 2021 | 6 | $1,106,648 | $1,066,986 | 96.4% | $2,050,191 | $258,928 | 3 |
Source: 1Heart Caregiver Services 2026 FDD, Item 19, Part II (pages 55–56). Each year includes the franchised businesses that had operated 12 months by December 31 of that year. The median share column is an Averan calculation.
Item 19 does not split franchised businesses into bands or quartiles. For each year it prints the highest, lowest, average and median revenue and the number of businesses above the average.
In 2025 the highest franchised business reported $4,972,597 and the lowest $210,688. 11 of the 23 businesses, 47.8%*, reported more than the average.
The median was 81.8%* of the average in 2025, against 51.2%* to 53.2%* in 2022 to 2024. The reporting group grew from 20 businesses in 2024 to 23 in 2025, so the two years do not cover the same businesses.
The FDD reports that no 1Heart Caregiver Services business closed after being open less than 12 months between January 1, 2020 and December 31, 2025.
Brand charges
Brand charges
| Charge | Amount (Item 6) | A year at $1,539,383* |
|---|---|---|
| Royalty | Greater of 5% of gross revenue or the minimum royalty per territory | $76,969 |
| Brand fund | 2% of gross revenue | $30,788 |
| Local marketing minimum (spend) | $2,000 a month, one territory, monthly revenue over $100,000 | $24,000, of which $6,000 is paid to the franchisor |
| Out-of-territory royalty | Additional 5% of revenue from clients outside the territory | Not included |
| Technology fee | $6–$15 per email account a month | Not included |
| Required software | $120 a month for up to ten clients, $12 per additional client; about $2,000 a year for accounting software | Not included |
| Paid to the brand: royalty, brand fund and $6,000 of local marketing | $113,757 (7.39%) |
Source: 1Heart Caregiver Services 2026 FDD, Item 6 (pages 15–19). The local marketing minimum is spent on advertising in the territory, of which at least $500 a month is paid to the franchisor for online ads. Dollar amounts at the average are Averan calculations.
The royalty is the greater of 5% of gross revenue or a minimum royalty charged per territory. There is no minimum in the first six months. The minimum is $500 a month in months 7 to 12, $1,000 in year 2, $1,500 in year 3, $2,000 in year 4, $2,500 in year 5, $3,000 in year 6, $3,500 in year 7 and $4,000 from year 8 onward.
From year eight the minimum is $48,000* a year for each territory. The 5% royalty is higher once a territory’s revenue passes $80,000* a month, $960,000* a year. The 2025 median of $1,259,517 is above that level and the lowest reporting business, at $210,688, is below it.
The local marketing minimum depends on the number of territories and on monthly revenue. Below $100,000 of monthly revenue it is $1,000 a month for one territory, $1,500 for two and $2,000 for three or more. Above $100,000 it is $2,000, $2,500 and $3,000. The 2025 average equals $128,282* a month and the median $104,960*, both in the higher tier for one territory.
At the 2025 average, the royalty, brand fund and the $500 a month of local marketing paid to the franchisor come to $113,757* a year, 7.39%* of revenue. This assumes one territory with 5% above the minimum royalty. The other $18,000 a year of the local marketing minimum is spent on local advertising. Other charges include a $20,000 transfer fee, $500 a day for additional training and an 8% temporary management fee if the franchisor runs the business.
Cost to open
Cost to open
| Item | Low | High |
|---|---|---|
| Franchise fee | $60,000 | $60,000 |
| Additional funds, 3 months of operations | $55,000 | $55,000 |
| Rent deposit | $2,250 | $4,500 |
| Insurance | $2,500 | $3,500 |
| Computer equipment, services and software | $2,210 | $5,363 |
| Licenses and permits | $100 | $6,285 |
| Legal and accounting | $1,000 | $7,500 |
| Training travel | $500 | $3,000 |
| Signage | $500 | $2,500 |
| Furniture, fixtures and office equipment | $200 | $2,700 |
| Initial marketing package | $1,500 | $1,500 |
| Leasehold improvements | $0 | $1,500 |
| Office supplies | $500 | $1,125 |
| Dues and subscriptions | $475 | $925 |
| Utility deposits | $0 | $225 |
| Total | $126,735 | $155,623 |
Source: 1Heart Caregiver Services 2026 FDD, Item 7, Chart A (pages 20–21). Rent for the first three months is included in additional funds. Owner salary is not included.
The FDD estimates $126,735 to $155,623 to open in one territory. The franchise fee of $60,000 and $55,000 of additional funds for the first three months make up most of the total. The office needs about 400 to 1,000 square feet.
The franchise fee falls per territory as more territories are bought. It is $60,000 for one, $100,000 for two, $135,000 for three, $165,000 for four and $185,000 for five, plus $20,000 for each territory beyond five. The FDD puts the total investment at $166,735 to $195,623 for two territories and $201,735 to $230,623 for three.
An existing home care company that converts to the brand pays $30,000 for a single territory. It must have operated for at least 18 consecutive months and have billable hours that can move into the system in the first month.
The FDD estimates four to six months from signing to opening. The business must open within 180 days of signing. Each territory is set by zip code, with a typical minimum population of 35,000 seniors aged 70 or older.
Locations
Locations, 2023 to 2025
| Year | Franchised at start | Opened | Terminated | Franchised at end | Affiliate-owned at end |
|---|---|---|---|---|---|
| 2023 | 15 | 8 | 1 | 22 | 2 |
| 2024 | 22 | 5 | 1 | 26 | 2 |
| 2025 | 26 | 8 | 1 | 33 | 1 |
Source: 1Heart Caregiver Services 2026 FDD, Item 20, Tables 1, 3 and 4 (pages 58–59). No non-renewals, reacquisitions or other closures were reported in the three years.
Franchised businesses went from 15 at the start of 2023 to 33 at the end of 2025. 21* opened over the three years and 3* were terminated, one in each year.
At the end of 2025, 28 franchised businesses were in California, 2 in Florida and 1 each in Nevada, Texas and Maryland. The 2025 termination was in Nevada.
Affiliate-owned businesses went from 2 to 1 in 2025. This is the Orange County business dissolved in May 2025, whose clients moved to the remaining affiliate business.
8 franchise agreements were signed for businesses not yet open at December 31, 2025. The franchisor projects 11 new franchised openings in the next fiscal year. Two franchised businesses were transferred to new owners in 2023 and none in 2024 or 2025.
Questions we get asked
Questions owners ask
How much does it cost to open a 1Heart Caregiver Services franchise?
The 2026 FDD estimates $126,735 to $155,623 for one territory, including the $60,000 franchise fee and $55,000 of additional funds for the first three months. For three territories the FDD estimate is $201,735 to $230,623.
What fees does a 1Heart Caregiver Services franchisee pay?
A royalty of the greater of 5% of gross revenue or a minimum royalty per territory, which rises from $500 a month after six months to $4,000 a month from year eight. There is also a 2% brand fund contribution and a local marketing minimum of $1,000 to $3,000 a month, depending on territories held and monthly revenue. On Averan’s reading the royalty, the brand fund and the $500 a month of the local marketing minimum paid to the franchisor for online ads come to 7.39%* of revenue at the 2025 average for one territory.
How much revenue does a 1Heart Caregiver Services franchise make?
In 2025, the 23 franchised businesses that had operated a full year averaged $1,539,383 of gross revenue, with a median of $1,259,517. The highest reported $4,972,597 and the lowest $210,688. The FDD does not publish franchised costs or profit.
How many 1Heart Caregiver Services locations are there?
The FDD reports 33 franchised businesses and 1 affiliate-owned business at December 31, 2025. 27 franchise owners operated the 33 territories. 8 more franchise agreements were signed for businesses not yet open.
Does the FDD show profit for a 1Heart Caregiver Services business?
It shows costs for the affiliate-owned business, not for franchised ones. In 2025 that business had $3,421,801 of revenue and $763,270 left after caregiver payroll, disclosed expenses and imputed royalty and brand fund, 22.31% of revenue. $758,473 of that revenue came from clients moved over from a second affiliate business dissolved in May 2025.
When does the 5% royalty apply instead of the minimum?
The franchisee pays whichever is greater. From year eight the minimum is $4,000 a month per territory, so the 5% royalty is higher once a territory’s revenue passes $80,000* a month. In year two the minimum is $1,000 a month and 5% is higher above $20,000* a month.
Questions worth putting to 1Heart Caregiver Services
These are questions the filing leaves open. An owner or a buyer can put them to the franchisor directly.
- Is the revenue in Item 19 gross sales or collected revenue, and how many locations sit below the average?
- Which factors does 1Heart Caregiver Services see in its highest-selling locations, such as territory, years open and staffing?
- How long does a new location take to reach the average you publish, and what does the build-up look like month by month?
- At what level of sales do the minimum charges stop applying and the percentage take over?
- How many 1Heart Caregiver Services locations closed, were sold, or changed hands last year, and why?
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Other brands in the Non-medical Home Care guide:
Questions owners ask next
The figures above raise these, and each one is answered on its own page.
- At what level of sales does a minimum fee stop costing me more than the percentage?It works out the sales level where a minimum fee stops applying.
- How much cash do I fund before a new location covers its own costs?It builds a 13-week forecast for the months before break-even.
- What does this location earn on the money I put into it?It works out the payback period and cash-on-cash return for one unit.
- How much of Item 19 can I rely on?It explains what an Item 19 financial performance representation tells you and what it leaves out.
Where these figures come from
Every figure here comes from 1HCS Franchising LLC’s 2026 FDD and is unaudited by us. We are unaffiliated with the brand. Calculations of our own are labeled where they appear. The figures describe past performance at other businesses and are not a projection of yours. This page is an educational summary. It is not an offer to sell a franchise, and it is not financial, legal or tax advice. 1Heart Caregiver Services is a trademark of its owner. How Averan reads a Franchise Disclosure Document.
These figures come from the brand's disclosure. They are not a forecast, an offer to sell a franchise or advice. Source: 1HCS Franchising LLC, 2026 Franchise Disclosure Document, issued 30 April 2026.