SYNERGY HomeCare franchise unit economics
SYNERGY HomeCare franchisees run an in-home care agency across one or more protected territories, billing caregiver hours for companion care, personal care and specialized support. Across 186 businesses covering 523 territories open at least a year, multi-territory owners averaged $2,116,737 and single-territory owners $1,305,626. What is left after caregiver wages ran 49% to 54%.
- Primary source
- SYNERGY HomeCare Franchising, LLC, 2026 Franchise Disclosure Document
- Items read
- Item 7 for cost to open; Item 19 for sales and any profit figure; Item 20 for the location count
- Population
- 141 of 626 locations
- Our calculations
- Marked on the page with an asterisk. Method
- Last reviewed
- 26 September 2026
Disclosure-based. Not a forecast, not an offer to sell a franchise, and not advice.
A SYNERGY owner with one territory and ten years behind them averages $2,500,418. An owner with several territories and the same years open averages $693,009 per territory. That is 3.6 times more revenue out of the same-sized market. It is the lever that matters here: depth in one territory pays better than breadth across four.
- A single-territory owner past ten years averages $2,500,418. A multi-territory owner of the same age averages $693,009 per territory, 3.6 times less.
- Gross profit runs 49% to 54%, and it is highest at the smallest businesses. 54% for single-territory owners under five years, 49% for mature multi-territory ones.
- The sales quota reaches $600,000 a year per territory by year five. Miss it and you pay royalty and marketing on the quota instead, $42,000 a year.
- The median single-territory owner under five years bills $378,078. Against a year-five quota of $600,000 per territory.
- Sixteen businesses closed in 2025 while the network added 76 territories. 626 territories at year end, up from 454 two years earlier.
How much does a SYNERGY HomeCare franchise make?
The average SYNERGY HomeCare unit reported $2,116,737 of revenue in the 2026 FDD, and the median reported $1,763,025. The brand’s disclosure document discloses revenue and not profit, so what an owner keeps depends on the cost structure set out below. Fees come off the top first, at about 7% of sales across royalty, brand fund and the rest of the stack. Revenue is not income. Rent, wages, cost of goods and the franchise fees all come out before an owner is paid. The figures for the highest-selling and lowest-selling businesses are below.
One or many
One territory or several.
| Group | Businesses | Territories | Average per business | Median | Average per territory |
|---|---|---|---|---|---|
| Single territory, over 10 years | 16 | 16 | $2,500,418 | $1,948,828 | $2,500,418 |
| Single territory, 6 to 9 years | 5 | 5 | $965,392 | $1,198,610 | $965,392 |
| Single territory, 1 to 5 years | 24 | 24 | $579,980 | $378,078 | $579,980 |
| Multi territory, over 10 years | 72 | 285 | $2,743,160 | $2,221,565 | $693,009 |
| Multi territory, 6 to 9 years | 16 | 49 | $2,215,248 | $1,870,948 | $723,346 |
| Multi territory, 1 to 5 years | 53 | 144 | $1,236,008 | $1,012,913 | $454,920 |
Business counts, territory counts, averages and medians as the brand reported it.
The single-territory owners get far more out of a market. $2,500,418 from one territory past ten years, against $693,009 per territory for owners running about four. Even across all tenures the gap holds: $1,305,626 for single-territory owners against $624,393 per territory for multi-territory ones, a factor of 2.1.
Multi-territory owners still bill more in total. $2,743,160 against $2,500,418 past ten years, and $2,116,737 against $1,305,626 across all tenures. So adding territories grows the business. It just grows it less than four times as much, which makes the decision about how deeply you can work one market before spreading out.
The mature single-territory group is small. Sixteen businesses. That is worth knowing before treating $2,500,418 as a target: it describes a handful of owners who have spent over a decade in one market. What it establishes is the ceiling of a single territory, which is considerably higher than most owners in this system reach.
Where the network sits. (Item 20)
| Businesses | Territories | Territories each | Average revenue | Median | |
|---|---|---|---|---|---|
| Multi territory, over 1 year | 141 | 478 | 3.4 | $2,116,737 | $1,763,025 |
| Single territory, over 1 year | 45 | 45 | 1.0 | $1,305,626 | $858,791 |
| All reporting | 186 | 523 | 2.8 | n/a | n/a |
As the brand reported it, except the territories-each column, which is marked *.
How we calculated this
246 businesses covering 626 territories were operating at 31 December 2025; 186 of them covering 523 territories had been open a year or more.
Three quarters of the businesses hold more than one territory. 141 of 186, averaging 3.4 each. So the multi-territory route is the norm here, and the per-territory figures above say that norm comes at a cost in market penetration.
Half the owners sell far less than the average. $1,763,025 against $2,116,737 for multi-territory owners; $858,791 against $1,305,626 for single-territory ones. In both groups the top few pull the average well clear of the middle, and one business bills $16,291,203.
Top performers
What separates the top SYNERGY HomeCare performers
SYNERGY HomeCare splits its locations into groups instead of publishing one average. The best group averaged $2,743,160 a year. The worst averaged $579,980. Both run the same brand, on the same agreement, paying the same fees. The middle location sold $1,763,025. The average was $2,116,737. More than half the system is below the number the brand quotes.
Decided before you open
- Trade area and site.A 4.7× gap between bands is not an operating gap. Catchment, daytime population and what sits next door set the ceiling before the first customer arrives.
- Territory, and how much of it is real.This model sells from a territory rather than a building. Two owners with the same brand and different ground are running different businesses, and density decides how much driving sits between jobs.
- What you spend to open.Opening costs $80,245 to $164,091, a 2.0× range inside one brand. The high end usually buys more capacity, so the cheapest build is not always the cheapest route to the top band.
Live operating levers
- Billed hours, the operating driver.This model bills on billed hours. The owner pays for every hour worked and bills only the hours a client accepts, so the job is to keep those two close and to protect the gap between the rate charged and the rate paid. It is worth watching every week, because by the time it turns up in a monthly close the quarter is half gone.
- Fees, and where the minimum bites.Fees run about 7.0% of sales. A minimum sits underneath the percentage, so the low-volume location pays the higher effective rate. The brand charges the weakest locations the most. Work out the sales level where the percentage overtakes the minimum and know which side of it you are on, because the answer changes what an extra dollar of sales is worth.
- The first year.This filing shows how a new location builds up, so the ramp can be underwritten from the document rather than assumed. Read two things out of it: the month sales cross the point where costs are covered, and how much cash you fund before that month arrives. Everything before break-even is paid for by you.
Context you underwrite around
- The reporting screen.141 of 626 locations are behind these figures. Locations open less than the full year, brand-owned, or not meeting the reporting criteria are excluded, so the numbers describe locations that cleared that screen, not the system as a whole.
- What the disclosure leaves out.Item 19 publishes no profit or cost data for franchised locations, no attainment figure. Anything below the sales line has to come from the franchisor or from owners you call.
What is kept
What is left after caregiver pay, by size and years open.
| Group | Businesses | gross profit | Met or exceeded it |
|---|---|---|---|
| Single territory, 1 to 5 years | 24 | 54% | 9 (38%) |
| Single territory, 6 to 9 years | 5 | 54% | 2 (40%) |
| Single territory, over 10 years | 16 | 49% | 10 (63%) |
| Multi territory, 1 to 5 years | 53 | 50% | 22 (42%) |
| Multi territory, 6 to 9 years | 16 | 49% | 8 (50%) |
| Multi territory, over 10 years | 72 | 49% | 39 (54%) |
Margins as the brand reported it.
The smallest and newest businesses keep the highest share after caregiver pay. 54% for single-territory owners under nine years, falling to 49% once they pass ten. The same pattern shows in the multi-territory column, 50% down to 49%. Growth in this model appears to come with a mix that costs more to serve, more hours, longer shifts, possibly more reimbursed work.
Read the 49% to 54% against the definition. payroll taxes and workers' compensation sit outside it here. Payroll taxes and benefits add seven to nine points to caregiver wages. A reported 51% becomes about 45% once they are counted. That matters when you benchmark against a filing that defines things differently.
More owners are above the average margin than are above the average sales figure. 63% of mature single-territory businesses met or exceeded the average margin while 31% met the average revenue. The margin varies less between owners than sales do.
Targets and network
The minimum monthly sales quota.
| Year of operation | Quota per month | Quota per year | minimum royalty | minimum marketing charge | Total minimum |
|---|---|---|---|---|---|
| 1 | $10,000 | $120,000 | $6,000 | $2,400 | $8,400 |
| 2 | $20,000 | $240,000 | $12,000 | $4,800 | $16,800 |
| 3 | $30,000 | $360,000 | $18,000 | $7,200 | $25,200 |
| 4 | $40,000 | $480,000 | $24,000 | $9,600 | $33,600 |
| 5 | $50,000 | $600,000 | $30,000 | $12,000 | $42,000 |
Monthly quotas as the brand reported it, for each protected territory with 20,000 or more people aged 65 and over.
By year five each territory owes $42,000 in fees whether it bills $600,000 or less. The median single-territory business under five years bills $378,078, which is $221,922 short of the year-five quota. The sales target applies to each territory. Four territories means a combined target of $2,400,000 and $168,000 of fees at the minimum.
The quota is also a territory clause. Missing the average across a year of operation lets the franchisor act on your exclusivity. Single-territory owners past ten years sell $2,500,418. Missing the target can cost the exclusive rights to that market as well as the fee.
Per-territory quotas are the counterweight to per-territory dilution. Multi-territory owners average $693,009 per territory past ten years and $454,920 in their first five. The year-five quota of $600,000 sits between those figures. So a portion of the multi-territory network is running below the bar on at least some of its territories.
The network of locations.
| Year | Start | End | Net change |
|---|---|---|---|
| 2023 | 454 | 499 | +45 |
| 2024 | 499 | 550 | +51 |
| 2025 | 550 | 626 | +76 |
As the brand reported it.
The network grew 38% in two years while 16 businesses closed. 454 territories to 626. Nearly a fifth of the system had been trading under a year, so the averages will shift as those territories mature.
What it costs to open.
| Structure | Low | High | To the franchisor |
|---|---|---|---|
| One full protected territory | $80,245 | $164,091 | $55,000 |
| Two full protected territories | $124,245 | $208,091 | $99,000 |
| Mini protected territory | $52,495 | $164,088 | $27,250–$54,997 |
As the brand reported it.
A second territory at signing costs $44,000 more. $124,245 against $80,245 at the low end, almost all of it franchise fee. An extra territory is cheap to buy. Each one has its own sales target from its own year one.
Questions we get asked
Should I take one territory or several?
The case for depth is unusually clear. Single-territory owners past ten years average $2,500,418 from one market; multi-territory owners of the same age average $693,009 per territory. Across all tenures the figures are $1,305,626 against $624,393. Owners with several territories sell $2,743,160 past ten years, against $2,500,418 for single-territory owners. They work about four markets to do it, and each has its own target.
What gross profit should I be running?
49% to 54% on the franchisor's definition, which counts caregiver wages only and leaves payroll taxes and workers' compensation outside. Single-territory businesses under nine years run 54% and mature ones 49%. Add seven to nine points of employment burden and a reported 51% becomes closer to 45% fully loaded. That is the figure to compare against brands that define it differently.
What is the sales quota and what happens if I miss it?
$10,000 of monthly sales per territory in year one, rising $10,000 a year to $50,000 by year five, $600,000 annually, halved for territories with fewer than 20,000 seniors. From month seven, any month below quota means paying royalty and marketing fund on the quota, which at year five is $42,000 a year per territory. Missing the average across a full year of operation also gives the franchisor the right to act on your territory exclusivity.
What should I be billing in my first five years?
Single-territory businesses in that group average $579,980, and half sell less than $378,078. Owners with several territories average $1,236,008 across about 2.7 territories, which is $454,920 each. Both are below the year-five target of $600,000 a territory. The minimum fee applies most often in the early years.
Who does bookkeeping for a SYNERGY HomeCare franchise?
The sales quota applies per territory while franchisees report sales by business. An owner with several territories needs sales recorded separately for each one, to see which are meeting the target. The brand's figure counts caregiver wages only. So keep a second view with payroll taxes and workers' compensation included. Because that is the number that pays your bills. Royalty is collected weekly and the shortfall fee monthly, so fee owed want running on both cycles. Averan provides bookkeeping, controller, and fractional CFO support for franchise owners and has Certified QuickBooks ProAdvisors on the team.
- No profit figure. The filing reports sales and not earnings, so what an owner keeps is not disclosed.
- No cost lines. Wages, rent and cost of goods are not broken out, so margin cannot be rebuilt from the document.
- No attainment figure. The filing does not say how many locations reached the average it publishes.
Questions worth putting to SYNERGY HomeCare
The filing answers what it answers. These are the gaps an owner or a buyer should close directly.
- What do locations at the median spend on wages and rent as a share of sales? The filing reports sales only.
- What separates the highest-selling locations from the lowest: trade area, years open, size, or the owner?
- How long does a new location take to reach the average you publish, and what does the build-up look like month by month?
- At what level of sales do the minimum charges stop applying and the percentage take over?
- How many SYNERGY HomeCare locations closed, were sold, or changed hands last year, and why?
Run your own numbers.
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