Heights Wellness Retreat franchise unit economics
Heights Wellness Retreat franchisees run membership retreats, formerly Massage Heights, that sell massage, facials and wellness technology services on tiered monthly dues.
Heights Wellness Retreat franchise at a glance
Heights Wellness Retreat’s Item 19 reports 2025 revenue and member counts for 97 legacy Massage Heights retreats open the full year, and an eighteen-line expense breakdown for 82 of them.
Heights Wellness Retreat franchisees averaged $1,090,390 of sales in 2025, with a median of $978,214, according to Item 19 of Heights Wellness Retreat’s 2026 FDD, issued 23 March 2026. The 97 in that group are 99%* of Heights Wellness Retreat’s 98 locations. Fees paid to Heights Wellness Retreat come to about 9%* of sales.
- A Heights Wellness Retreat franchise costs $955,895 to $1,466,168 to open, including a $59,500 initial franchise fee, according to the brand's 2026 FDD.
- Heights Wellness Retreat charges a royalty of 6% of sales, a 3% brand fund contribution and a $995 monthly technology fee.
- At the average Heights Wellness Retreat location, rent and space costs took 11.27% of sales.
- Work out Heights Wellness Retreat's fees at your own sales with the minimum fee calculator.
These figures come from Heights Wellness Retreat's 2026 Franchise Disclosure Document, as the brand reported them, and were read by Averan Advisors.
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Talk to Averan → Move your books and accounting to Averan →- Annual revenue per member runs $1,301.90 at the top ten retreats and $1,619.98 at the bottom ten. The member bases are 1,727 and 290, and the revenue is $2,248,378 against $469,795.
- Therapist labor and its payroll taxes take 37.49% of revenue; all labor takes 47.87%. The 19.02% that remains sits before any pay for the owner or a retreat director.
- Monthly retention averages 95.3%, which is 21.3 months of member life. The range runs 92.3% to 97.9%, 13.0 months against 47.6.
- The first new-brand retreat collects $155 a month per member against the legacy system's $85. Its two converted retreats collect $86 and $82.
- Fees paid to the brand take 9.5% of revenue at the top ten retreats and 11.5% at the bottom ten. The difference is the $11,940 technology fee on a smaller base. The $60,000 minimum local advertising is a further 12.8% of the bottom ten’s revenue.
How much does a Heights Wellness Retreat franchise make?
The average Heights Wellness Retreat unit reported $1,090,390 of revenue in the 2026 FDD, and the median reported $978,214. Item 19 of the Heights Wellness Retreat FDD publishes a profit and loss statement, including therapist labor and rent, for its reporting retreats, and what an owner keeps depends on the costs set out below. Fees come off the top first, at about 9% of sales across royalty and brand fund, plus a $995 monthly technology fee. Revenue is not income. Rent, wages, cost of goods and the franchise fees all come out before an owner is paid. The figures for the highest-selling and lowest-selling businesses are below.
Members & revenue
Revenue, members, services and prospects
| Measure | Top 10 | Top half (48) | Bottom half (49) | Bottom 10 | All 97 |
|---|---|---|---|---|---|
| Average revenue | $2,248,378 | $1,463,917 | $724,486 | $469,795 | $1,090,390 |
| Median revenue | $2,184,065 | $1,314,810 | $754,266 | $481,577 | $978,214 |
| Highest / lowest revenue | $2,837,192 / $1,746,460 | $2,837,192 / $1,025,937 | $978,214 / $405,638 | $500,493 / $405,638 | $2,837,192 / $405,638 |
| Average member base | 1,727 | 1,132 | 519 | 290 | 817 |
| Average annual services | 22,722 | 15,202 | 7,775 | 5,218 | 11,450 |
| Average annual prospects | 3,980 | 2,619 | 1,323 | 869 | 1,964 |
| Revenue per member | $1,301.90 | $1,293.21 | $1,395.93 | $1,619.98 | $1,334.63 |
| Revenue per service | $98.95 | $96.30 | $93.18 | $90.03 | $95.23 |
| Services per member a year | 13.16 | 13.43 | 14.98 | 17.99 | 14.01 |
| Members as a share of prospects | 43.4% | 43.2% | 39.2% | 33.4% | 41.6% |
The revenue, member, service and prospect rows are as the brand reported it; the last four rows are marked. We divided those filed averages by each other.
The bottom ten retreats collect more from each member than the top ten do. That is $1,619.98 a year against $1,301.90, on 17.99 services a member against 13.16. They are working their smaller base harder and charging a lower price per service, $90.03 against $98.95, and it still leaves them $1,778,583 behind on revenue.
The top ten hold 1,727 members and the bottom ten hold 290. That is six times the member base. Behind it: 3,980 prospects a year against 869, a 4.6 times gap, converted at 43.4% against 33.4%.
The bottom ten Heights Wellness Retreat locations average $90.03 a service and the top ten $98.95. That is a gap of $8.92, on average service counts of 5,218 and 22,722 a year. Price is effectively fixed here; volume is everything. Moving the bottom-half retreat from 7,775 services to the system's 11,450 is worth $342,436 at its own rate.
The median retreat bills $978,214 against a mean of $1,090,390. That is 40 of 97 reaching the average. The system low is $405,638 and the high is $2,837,192. The two halves meet at a boundary where the bottom half's ceiling ($978,214) is exactly the system median. So half the network sits under a million dollars of revenue.
Membership retention, 2025
| Measure | Monthly retention | Months a member stays |
|---|---|---|
| System average | 95.3% | 21.3 |
| Median retreat | 95.2% | 20.8 |
| Highest | 97.9% | 47.6 |
| Lowest | 92.3% | 13.0 |
Retention is as the brand reported it; the months column is marked. Taking the reciprocal of the monthly loss rate, which assumes the rate holds steady. 47 of the 97 retreats met or exceeded the system average.
5.6 points of retention is the difference between 13 months and 47.6. 92.3% against 97.9%, and on the system's $1,334.63 of annual revenue per member, that is $1,446 of lifetime value against $5,294. The same member, the same price list, three and a half times the value, decided by whether they come back.
At 95.3% the average retreat replaces its entire member base every 21 months. On 817 members that is 38 cancellations a month to stand still, against 1,964 prospects a year, about 164 a month, converting at 41.6%, or 68 new members. The machine runs at roughly two new members for every one lost, and that margin is what growth is made of.
Top performers
What separates the top Heights Wellness Retreat performers
Heights Wellness Retreat splits its locations into groups instead of publishing one average. The top group averaged $2,248,378 a year. The lowest averaged $469,795. Both run the same brand, on the same agreement, paying the same fees. The middle location sold $978,214. The average was $1,090,390. More than half the system is below the number the brand quotes.
Decided before you open
- Site and trade area.The top band sells 4.8× the bottom band. Catchment, daytime population and neighboring businesses affect where a location falls.
- Capacity.Capacity is the floor space, times the hours it is open, times how full it runs. The build sets how much you can sell.
- Opening cost range.Opening costs $955,895 to $1,466,168, a 1.5× range inside one brand.
- Lease cost.Occupancy cost ran 11.3% of sales in this filing. Rent stays the same when sales fall, so it takes a larger share of sales at lower-selling locations.
- Cash needed in the first year.This filing shows how a new location builds up: the month sales cover costs, and how much cash you fund before then.
Live operating levers
- Occupancy cost.Rent and building costs take 11.3% of sales. Sales per square foot and the hours the space is earning are the only two ways to move it, since the rent itself is fixed at signing.
- Membership drives the model.Track how many members join, how many cancel, and what each member spends beyond the plan.
- Service and retail mix.Retail sales and the share of customers on higher service tiers raise revenue per hour without adding hours or rooms.
- Fees.Heights Wellness Retreat’s fees run about 9.0% of sales, and Heights Wellness Retreat sets no minimum royalty.
Context you underwrite around
- Locations included.These figures cover 82 of 98 locations. Locations open less than the full year, brand-owned, or not meeting the reporting criteria are excluded.
- What the filing does not include.Item 19 of the Heights Wellness Retreat FDD publishes a profit and loss statement, including therapist labor and rent, for its reporting retreats. Ask the franchisor or current owners for any cost line the filing leaves out.
Profit and loss
Expenses for reporting retreats, 2025
| Expense | Aggregate | Share of revenue |
|---|---|---|
| Therapist labor and commission | $31,648,656 | 33.47% |
| Rent | $10,656,771 | 11.27% |
| Lifestyle consultant labor | $8,607,300 | 9.10% |
| Royalties | $5,746,692 | 6.08% |
| Therapist payroll taxes | $3,800,120 | 4.02% |
| Credit card processing | $2,575,307 | 2.72% |
| Brand fund | $2,139,149 | 2.26% |
| Operational product | $1,920,167 | 2.03% |
| Local store marketing | $1,915,728 | 2.03% |
| Insurance | $1,758,617 | 1.86% |
| Supplies | $1,018,917 | 1.08% |
| Utilities | $1,018,177 | 1.08% |
| Professional fees | $872,236 | 0.92% |
| Lifestyle consultant payroll taxes | $846,712 | 0.90% |
| Computer and technology license | $669,321 | 0.74% |
| Repair and maintenance | $615,254 | 0.65% |
| Retail product | $367,257 | 0.39% |
| Front desk commissions | $363,890 | 0.38% |
| Total expenses | $76,540,271 | 80.98% |
| Net operating profit before owner compensation | $18,018,191 | 19.02% |
As the brand reported it, reordered by size; the dollar total and profit figures are marked *, summing the filed aggregates.
Therapist labor, commission and payroll taxes are 37.49% of revenue. That is $35,448,776 of the $94,558,462. Add lifestyle consultants at 10.00% and front desk commissions at 0.38% and all labor is 47.87% ($45,266,678) before the owner or a director is paid anything. In a business where price per service moves $8.92 across the whole system, the schedule is the only lever with real travel in it.
Rent is 11.27% of revenue and it is the second largest line. That is $10,656,771 across 82 retreats, or $129,961 each. At the bottom ten's average revenue of $469,795 that same rent would be 27.7%. That is most of the reason a retreat at that level struggles to reach the 19.02%.
The brand's own lines (royalties, brand fund and technology license) total 9.08% of revenue. That is $8,555,162. That is more than insurance, supplies, utilities, professional fees, repairs, retail product and front desk commissions put together, which come to 6.36%. The brand fund shows 2.26% against a stated 3% requirement, and local store marketing shows 2.03% against a minimum of $5,000 a month.
Credit card processing is 2.72% of revenue, $2,575,307. For a business collecting monthly dues by card from 817 members a retreat, that is a rate worth challenging. A quarter of a point across this group is $236,396 a year. It takes one conversation with a processor.
The 19.02% margin is before any owner pay. On the all-97 average revenue of $1,090,390 that is $207,392, out of which an absentee owner pays a retreat director, and an owner-operator pays themselves. Director labor sits outside these expense lines.
Fees and what it costs to open
Fees at each revenue level
| Revenue level | Revenue | Royalty 6% | Brand fund 3% | Local advertising | Technology | Paid to the brand | Share paid to the brand |
|---|---|---|---|---|---|---|---|
| Top 10 average | $2,248,378 | $134,903 | $67,451 | $67,451 | $11,940 | $214,294 | 9.5% |
| Top half average | $1,463,917 | $87,835 | $43,918 | $60,000 | $11,940 | $143,693 | 9.8% |
| All 97, average | $1,090,390 | $65,423 | $32,712 | $60,000 | $11,940 | $110,075 | 10.1% |
| All 97, median | $978,214 | $58,693 | $29,346 | $60,000 | $11,940 | $99,979 | 10.2% |
| Bottom half average | $724,486 | $43,469 | $21,735 | $60,000 | $11,940 | $77,144 | 10.6% |
| Bottom 10 average | $469,795 | $28,188 | $14,094 | $60,000 | $11,940 | $54,222 | 11.5% |
| Lowest retreat disclosed | $405,638 | $24,338 | $12,169 | $60,000 | $11,940 | $48,447 | 11.9% |
We applied Heights Wellness Retreat's filed schedule, starting with a 6% royalty billed fortnightly on the previous month's sales. The brand fund contribution is 3%, starting in the ninth month after opening and able to rise to 4%. The local advertising payment is the greater of 3% of sales or $5,000 a month. Of that, at least $5,000 must go to a local digital program and any shortfall is payable to the franchisor for the brand fund. The technology fee is currently $995 a month and may rise by at least 3% a year. The local advertising is not in the paid-to-the-brand columns.
How we calculated this
3% overtakes the $60,000 minimum at $2,000,000 of revenue, so every retreat below that pays the minimum.
Fees paid to the brand are 9.5% of revenue at the top ten and 11.5% at the bottom ten. The two points come from the $11,940 technology fee landing on a smaller base. The $60,000 minimum local advertising adds a further 12.8% of revenue at the bottom ten. At the lowest retreat in the system, billing $405,638, the technology fee and the local advertising minimum together are 17.7% of revenue.
Only two retreats in the whole system would pay local advertising on the percentage. 3% overtakes $60,000 at $2,000,000 of revenue, and the system high is $2,837,192. Everyone else pays a flat $60,000, which on the filed expense summary is why local store marketing shows 2.03% of revenue against a requirement that works out nearer 5.5% at the average retreat.
Royalty is billed fortnightly on the previous month's revenue. Twenty-six debits a year, which on the average retreat is $3,774 a fortnight of royalty and brand fund. Any month-to-month operation after a missed renewal has a point more on each.
Cost to open
| Line | Low | High |
|---|---|---|
| Building work | $213,500 | $607,500 |
| Therapy technology | $276,960 | $281,576 |
| Furniture, fixtures and equipment | $167,437 | $203,465 |
| Technology system | $59,812 | $64,966 |
| Initial advertising program | $40,000 | $60,000 |
| Initial franchise fee | $59,500 | $59,500 |
| Professional fees | $36,500 | $43,500 |
| Signage | $19,620 | $26,882 |
| Opening inventory and supplies | $19,245 | $21,496 |
| Software fees, training, facial supplies, deposits, licenses | $20,316 | $31,958 |
| Additional funds, three months | $43,005 | $65,325 |
| Total | $955,895 | $1,466,168 |
As the brand reported it, except one grouped line. That is marked *: software fees with initial training expenses, facial services expenses, utility and security deposits and business licenses and permits.
Discounts available
- Heights Wellness Retreat charges $49,500 for a second retreat and $44,500 each for a third or more when bought at the same time, against $59,500 for one.
- Heights Wellness Retreat takes $5,000 off the first unit's fee for active-duty military, honorably discharged veterans, law enforcement, healthcare providers and emergency service personnel.
From Item 5 of the Heights Wellness Retreat 2026 FDD. The costs on this page use the full initial franchise fee for one unit, before any discount.
Item 7 of the FDD starts the initial franchise fee at $39,500, a discounted price. This page uses the full fee for one unit, $59,500.
Therapy technology is $276,960 to $281,576, a fixed line worth 29.0% of the low total. It changes little between the low and high estimates, unlike building work, which swings by $394,000. So the wellness technology that justifies $155 of monthly dues is bought at very nearly the same price whatever kind of space you take. It has to be earning from day one.
The initial advertising program is $40,000 to $60,000, paid to the franchisor when construction plans are submitted. It covers marketing before opening and the first 30 days after. Porter Ranch began pre-selling 105 days before it opened and had 494 membership agreements executed by its fourth month. That is what that money is for. The three pre-sales retreats reached 138, 87 and 34 at the same stage.
Three months of additional funds is $43,005 to $65,325. That compares with a fourth month of $77,103 at the only new-build retreat with disclosed results, and a legacy system average of $90,866 a month. Porter Ranch turned $28,892 in its first 30 days, 32% of system average. So the reserve funds the gap for one quarter of a ramp that has yet to be measured over a full year.
Territory
The territory is generally a 1.5-mile radius, and it is non-exclusive. The franchisor agrees to keep its own and other franchisees' retreats outside that circle for the term. Stating plainly that you receive no exclusive territory and may face competition from other franchisees, franchisor outlets and competitive brands it controls. The radius may be larger or smaller at the franchisor's sole discretion.
You must honor other retreats' members at no additional charge. The franchise agreement requires it, with settlement between retreats handled under the brand standards manual, which the franchisor may change. On a business where each member is worth $1,334.63 a year, that reciprocity arrangement is worth reading closely. It decides who books the revenue when a member of a neighboring retreat uses your treatment room.
The franchisor may require you to relocate on renewal. Relocation otherwise needs prior written approval under its then-current site selection policies. Set against building work of $213,500 to $607,500 and therapy technology of $276,960, the renewal terms and the lease terms need reading together.
Units opened and closed, 2023 to 2025
| Year | MH start | Opened | Terminated | Left other ways | MH end | HWR | Total | Transfers |
|---|---|---|---|---|---|---|---|---|
| 2023 | 102 | 5 | 3 | 1 | 103 | 0 | 104 | 10 |
| 2024 | 103 | 1 | 3 | 0 | 101 | 0 | 102 | 8 |
| 2025 | 101 | 1 | 4 | 1 | 97 | 1 | 98 | 14 |
As the brand reported it.
The legacy network went from 102 retreats to 97 across three years. That came from seven openings against ten terminations and two non-renewals. Openings fell to one a year in 2024 and 2025 while terminations held at three, three and four. So the pipeline stopped before the departures did. The rebrand arrives into a system that has been shrinking for two years.
14 retreats changed hands in 2025, on a 97-retreat network. That is 14.4% of the system in a single year, after 10 and 8 in the two years before, including 5 in Iowa and 4 in Texas. That is a lot of ownership turnover, and it makes existing-retreat purchase a realistic route in.
The new brand
Heights Wellness Retreat locations, 2026
| Location | Market | Type | Pre-sales began | Opened | Memberships sold | Wellness tech services | Total services |
|---|---|---|---|---|---|---|---|
| Porter Ranch | Los Angeles | New build | 1 Aug 2025 | 14 Nov 2025 | 494 | 6,014 | 7,364 |
| Friendswood | Houston | Conversion | 1 Oct 2025 | 14 Jan 2026 | 143 | 956 | 3,062 |
| Gunbarrel | Chattanooga | Conversion | 1 Dec 2025 | 28 Jan 2026 | 219 | 795 | 2,387 |
| Holly Springs | Raleigh | New build, pre-sales | 12 Dec 2025 | Q2 2026 | 138 | n/a | n/a |
| UnCommons | Las Vegas | New build, pre-sales | 17 Feb 2026 | Q2 2026 | 87 | n/a | n/a |
| Cypress Waters | Dallas | New build, pre-sales | 10 Feb 2026 | Q2 2026 | 34 | n/a | n/a |
As the brand reported it.
| Measure | Legacy system | Porter Ranch | Gunbarrel | Friendswood |
|---|---|---|---|---|
| Average monthly dues | about $85 | $155 | $86 | $82 |
| Monthly retention | 95.3% | 93.0% | 94.69% | 96.7% |
| Membership tiers | Single tier | Multiple tiered paths, wellness technology in selected tiers | ||
As the brand reported it, at February 2026 for the three new-brand locations and 2025 for the legacy system.
The $155 of monthly dues belongs to one retreat, and the two conversions sit at $86 and $82. That compares with a legacy system average of about $85. So the near-doubling of dues has appeared at the new build in Los Angeles and has yet to appear at either converted location. That is the single most important line on this page for an existing owner weighing a conversion.
| Measure | 30 days | 60 days | 90 days | 120 days | Legacy system average |
|---|---|---|---|---|---|
| Gross monthly revenue | $28,892 | $49,051 | $60,298 | $77,103 | $90,866 |
| Active member base | 121 | 177 | 238 | 286 | 817 |
| Net new members added | 90 | 56 | 61 | 48 | n/a |
| Memberships sold | 123 | 88 | 130 | 122 | n/a |
| Monthly retention | 97.43% | 97.5% | 86.6% | 90.2% | 95.3% |
| Average monthly dues per member | $155 | $161 | $155 | $155 | about $85 |
| Prospect to member conversion | 43.9% | 28.4% | 25.5% | 27.0% | 41.6% |
| Revenue per treatment room | $2,408 | $4,088 | $5,025 | $6,425 | about $7,572 |
| Service units performed | 927 | 1,449 | 2,146 | 2,686 | about 954 |
As the brand reported it, covering 14 November 2025 to 13 March 2026.
Porter Ranch reached 85% of the legacy system's monthly revenue in its fourth month. That is $77,103 against $90,866, on 286 members against 817. It gets there on dues of $155 against $85, so a third of the member base produces five-sixths of the revenue. That is the whole thesis of the rebrand, demonstrated at exactly one location.
Retention fell from 97.5% to 86.6% between month two and month three. Porter Ranch retention then recovered to 90.2%, averaging 93.0% across the four months against the legacy system's 95.3%. Conversion moved the same way: 43.9% in the first month, then 28.4%, 25.5% and 27.0%. Early pre-sale enthusiasm converts at nearly double the steady-state rate, and a plan built on the opening month's numbers will miss.
The Friendswood conversion added 16.8% of revenue in its first month under the new brand. That is $71,094 in February 2025 against $83,033 in February 2026. Members moved from about 704 to 746, retention from about 95% to 96.7% and labor from about 28% of revenue to 29.3%. The prior-year figures are the franchisor's estimates from internal reporting, and this is one location in one market.
Questions we get asked
Questions owners ask.
How much does a Heights Wellness Retreat franchise make?
Heights Wellness Retreat franchisees averaged $1,090,390 of sales in 2025, with a median of $978,214, according to Item 19 of Heights Wellness Retreat’s 2026 FDD, issued 23 March 2026. The 97 in that group are 99%* of Heights Wellness Retreat’s 98 locations. Fees paid to Heights Wellness Retreat come to about 9%* of sales.
What should a retreat be billing at Heights Wellness Retreat?
The 97 legacy retreats open 12 months or longer averaged $1,090,390 of revenue in 2025 with a median of $978,214, ranging from $405,638 to $2,837,192. The top ten averaged $2,248,378 and the bottom ten $469,795. Average member bases were 1,727 and 290 against a system average of 817, on annual services of 22,722 and 5,218 against 11,450. 40 of 97 retreats beat the system average.
What does the cost structure look like at Heights Wellness Retreat?
Across 82 retreats on $94,558,462 of revenue, the costs run as follows: therapist labor and commission 33.47%, rent 11.27%, lifestyle consultant labor 9.10%, royalties 6.08%, therapist payroll taxes 4.02%, credit card processing 2.72%, brand fund 2.26%, operational product 2.03%, local store marketing 2.03%, insurance 1.86%, supplies 1.08%, utilities 1.08%, professional fees 0.92%, lifestyle consultant payroll taxes 0.90%, computer and technology license 0.74%, repairs 0.65%, retail product 0.39% and front desk commissions 0.38%, 80.98% in all, leaving 19.02%. That 19.02% comes before any owner pay and before retreat director labor, which sits outside these lines entirely.
What do Heights Wellness Retreat's fees add up to?
Heights Wellness Retreat charges a 6% royalty billed fortnightly, a 3% brand fund contribution starting in the ninth month with a 4% ceiling, and a local advertising payment of the greater of 3% of revenue or $5,000 a month. A $995 monthly technology fee that may rise at least 3% a year. Without the local advertising, the royalty and brand fund are 9% of revenue at every level, and with the technology fee the fees paid to the brand work out at 9.5% of revenue at the top ten's volume, 10.1% at the system average and 11.5% at the bottom ten's. Opening a new build costs $955,895 to $1,466,168, of which therapy technology alone is $276,960 to $281,576.
How much is a member worth at Heights Wellness Retreat?
A Heights Wellness Retreat member brings in $1,334.63 a year across the 97 retreats, on 14.01 services a year at $95.23 each. The figure changes little across the distribution ($1,301.90 at the top ten and $1,619.98 at the bottom ten) so retreat size follows member count. At the system's 95.3% monthly retention, a member stays 21.3 months. That is $2,369 of lifetime revenue. At the top retreat's 97.9% it is 47.6 months and $5,294. At the lowest retreat's 92.3% it is 13.0 months and $1,446.
Who does bookkeeping for a Heights Wellness Retreat franchise?
This is a subscription business with a treatment room attached, and the close should read like one. Three things matter here more than in most spa models. Deferred revenue: dues are collected monthly and services are consumed later, so memberships sold, active member base and net new members stay three separate numbers. They move independently and only one of them predicts cash. Inter-retreat reciprocity: you must honor other retreats’ members at no charge, with settlement run through the brand standards manual. So revenue attribution needs reconciling to that settlement. Profit line: the 19.02% benchmark excludes retreat director labor and all owner compensation, so recut your own statement the same way before comparing. The royalty is billed fortnightly on the prior month’s revenue and local advertising is a fixed $60,000 a year, so the cash calendar needs planning. Averan provides bookkeeping, controller, and fractional CFO support for franchise owners and has Certified QuickBooks ProAdvisors on the team.
Questions worth putting to Heights Wellness Retreat
The filing answers what it answers. These are the gaps an owner or a buyer should close directly.
- How would wages and rent at a new Heights Wellness Retreat location compare with the figures in the filing? Item 19 of the Heights Wellness Retreat FDD publishes a profit and loss statement, including therapist labor and rent, for its reporting retreats.
- Which factors does Heights Wellness Retreat see in its highest-selling locations, such as trade area, years open and size?
- How long does a new location take to reach the average you publish, and what does the build-up look like month by month?
- At what level of sales do the minimum charges stop applying and the percentage take over?
- How many Heights Wellness Retreat locations closed, were sold, or changed hands last year, and why?
Run your own numbers.
The Franchise Numbers Check runs the same checks on your own numbers. It scores where you stand and compares you with Item 19 of your brand’s FDD. It works out what one location earns and spends, and builds a 13-week cash forecast. It checks whether you are ready to open another one. It is free and it runs in your browser.
Launch the diagnostic →What is a member worth at your retreat at Heights Wellness Retreat?
We review your unit economics, cash forecast and reporting, built around member count, retention and the 19.02% line.
Talk to AveranWhere these figures come from.
Every figure here comes from Elevated Brands Franchising, LLC's 2026 FDD, covering the 2025 calendar year and the early months of 2026. The figures are unaudited by us and by the franchisor. We are unaffiliated with Heights Wellness Retreat. The figures describe past performance at other retreats in the Heights Wellness Retreat system. Calculations of our own are labeled where they appear. The Heights Wellness Retreat data covers three operating locations open under a year, and the brand’s disclosure document states it is statistically insufficient to be representative. The expense summary covers 82 of the 97 legacy retreats and excludes retreat director labor and owner compensation. This page is an educational summary and is not legal or tax advice. HEIGHTS WELLNESS RETREAT® and MASSAGE HEIGHTS® are registered trademarks of their owner. How Averan reads a Franchise Disclosure Document.
These figures come from the brand's disclosure. They are not a forecast, an offer to sell a franchise or advice. Source: Elevated Brands Franchising, LLC, 2026 Franchise Disclosure Document, issued 23 March 2026.
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Heights Wellness Retreat reads against the rest of the massage and facial group: Elements Massage · Hand & Stone · Massage Envy · MassageLuXe · The NOW Massage. The massage and facial guide compares all of them on the same figures.
Questions owners ask next
The figures above raise these, and each one is answered on its own page.
- At what level of sales does a minimum fee stop costing me more than the percentage?It works out the sales level where a minimum fee stops applying.
- How much cash do I fund before a new location covers its own costs?It builds a 13-week forecast for the months before break-even.
- My payroll percentage keeps climbing. Is that a payroll problem?It shows how to tell whether payroll is rising or revenue is falling.
- Do I need a bookkeeper, a controller, or a CFO?It explains what each role owns and when the next hire pays for itself.
- Revenue was the highest it has been. Why did profit not move?It traces where the extra revenue went, line by line.