911 Restoration franchise unit economics
911 Restoration franchisees run emergency restoration businesses that handle water, fire and mold damage, reconstruction, and carpet, duct and crawl space cleaning for homeowners, property managers, commercial owners and insurance companies.
911 Restoration franchise at a glance
911 Restoration’s Item 19 reports 2025 gross revenue per franchisee operator for six overlapping quartile groups and for single-territory and multi-territory operators, with territories per operator and job revenue by service, and no costs or profit.
911 Restoration’s 65 franchisee operators, running 196 territories open all of 2025, averaged $941,752 of gross revenue, with a median of $567,770, according to Item 19 of 911 Restoration’s 2026 FDD, issued 11 June 2026. Fees paid to 911 Restoration come to about 10.88%* of sales. A 911 Restoration Traditional or Conversion franchise costs $167,700 to $334,000 to open.
- The top quarter of 911 Restoration operators averaged $2,432,297 of gross revenue in 2025, and the bottom quarter averaged $161,973.
- 911 Restoration’s highest operator had $7,348,101 of gross revenue in 2025 and the lowest had $112,059, and 18 of the 65 operators (27.69%) were above the average.
- A 911 Restoration franchise pays a royalty of 9% of gross revenue on Restoration Services and 3% on Non-Restoration Services, with a monthly minimum from the 7th month that rises to $3,500.
- 911 Restoration charges 1% of gross revenue for its National Advertising Fund, a $195 monthly Dispatch Call Fee and a $495 monthly technology fee, and requires at least $3,500 a month of local advertising.
- A 911 Restoration Traditional or Conversion franchise costs $167,700 to $334,000 to open, according to Item 7, including the $55,000 initial franchise fee.
- 911 Restoration had 327 franchised and 3 company-owned outlets at the end of 2025, up from 281 franchised and 6 company-owned at the start of 2023.
These figures come from 911 Restoration's 2026 Franchise Disclosure Document, as the brand reported them, and were read by Averan Advisors.
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Talk to Averan → Averan 911 Restoration Conversion Package →- The 65 911 Restoration franchisee operators open all of 2025 averaged $941,752 of gross revenue, and the median was $567,770. 18 of the 65 franchisee operators of 911 Restoration (27.69%) were above the 2025 average. 911 Restoration’s Item 19 combines all of an operator’s territories and reports gross revenue only, with no costs or profit.
- The top quarter of 911 Restoration operators averaged $2,432,297 in 2025, 15.0* times the bottom quarter’s $161,973. The 16 top-quarter 911 Restoration operators ran 3.81 territories each on average, against 2.13 for the 16 in the bottom quarter. The average job of a top-quarter 911 Restoration operator brought in $9,683, against $4,703 in the bottom quarter.
- Item 19 counts 196 of 911 Restoration’s 327 franchised outlets, or 59.9%*. 911 Restoration left out 11 territories that opened in 2025, 13 that closed, 17 that changed owner and 90 that did not provide adequate financial reporting.
- 911 Restoration’s royalty, fund, dispatch and technology charges come to 10.88%* of gross revenue at the 2025 average, with the royalty at its 9% Restoration Services rate. The 911 Restoration local advertising minimum of $3,500 a month adds $42,000* a year of advertising spend, or 4.46%* of the average.
- The monthly royalty minimum for a 911 Restoration Traditional or Conversion franchise reaches $3,500 from the 49th month, or $42,000* a year. The $42,000* 911 Restoration minimum equals 9% of $466,667* of gross revenue. The monthly royalty minimum for a 911 Restoration Micro-Market franchise reaches $1,750 from the 49th month.
Revenue per operator
How much does a 911 Restoration franchise make?
| Group | Operators | Average | Above the group average | Highest | Lowest | Median |
|---|---|---|---|---|---|---|
| Top 25% | 16 | $2,432,297 | 4 (25%) | $7,348,101 | $1,024,508 | $1,359,506 |
| Top 50% | 33 | $1,563,318 | 6 (18.18%) | $7,348,101 | $567,770 | $999,157 |
| Top 75% | 49 | $995,844 | 18 (36.73%) | $7,348,101 | $299,212 | $688,134 |
| Bottom 75% | 49 | $455,044 | 26 (53.06%) | $999,157 | $112,059 | $475,648 |
| Bottom 50% | 32 | $300,763 | 15 (46.87%) | $562,076 | $112,059 | $292,310 |
| Bottom 25% | 16 | $161,973 | 7 (43.75%) | $285,409 | $112,059 | $149,351 |
| All operators | 65 | $941,752 | 18 (27.69%) | $7,348,101 | $112,059 | $567,770 |
Source: Item 19, Table 1. The groups overlap, so the top 50% includes the top 25% and the bottom 75% includes the bottom 50%. Item 19 combines the gross revenue of all the territories an operator runs. Figures are shown in whole dollars with the cents dropped.
911 Restoration’s 65 franchisee operators open all of 2025 averaged $941,752 of gross revenue, with a median of $567,770. All 65 franchisee operators of 911 Restoration ran 196 territories in 2025, an average of 3.02 territories each. 18 of the 65 franchisee operators of 911 Restoration (27.69%) had gross revenue above the 2025 average.
911 Restoration’s 2025 median was 60.3%* of the average. The highest 911 Restoration operator had $7,348,101 of gross revenue, 12.9* times the median, and the lowest had $112,059.
Item 19 left 131* of 911 Restoration’s territories out of the 2025 figures. 911 Restoration excluded 11 territories that opened during 2025, 13 that closed, 17 that changed owner and 90 that did not provide adequate financial reporting. The 196 territories in the 911 Restoration figures are 59.9%* of the 327 franchised outlets at the end of 2025, and no company-owned outlet is included.
911 Restoration’s Item 19 reports gross revenue only. 911 Restoration calculated the figures from unaudited data that franchisees submitted, and Item 19 gives no costs or profit for 911 Restoration franchisees.
Territories per operator
911 Restoration revenue by number of territories
| Operators | Number | Average | Median | Highest | Lowest | Above the average |
|---|---|---|---|---|---|---|
| One territory | 16 | $493,579 | $516,902 | $1,188,874 | $116,544 | 9 (56.25%) |
| Two or more territories | 49 | $1,088,094 | $638,456 | $7,348,101 | $112,059 | 14 (28.57%) |
| All operators | 65 | $941,752 | $567,770 | $7,348,101 | $112,059 | 18 (27.69%) |
Source: Item 19, Tables 1, 3 and 4. Each group’s count above the average is against that group’s own average. Figures are shown in whole dollars with the cents dropped.
The 16 single-territory 911 Restoration operators averaged $493,579 of gross revenue in 2025, with a median of $516,902. The 49 911 Restoration operators with two or more territories averaged $1,088,094, with a median of $638,456.
911 Restoration’s multi-territory operators averaged 2.2* times the gross revenue of its single-territory operators in 2025. 911 Restoration does not require multi-territory franchisees to report each territory separately, so Item 19 combines their territories into one figure.
911 Restoration had not sold any Micro-Market franchises as of the FDD date, according to Item 19. A 911 Restoration Micro-Market territory covers about 100,000 to 249,999 people, against about 250,000 to 350,000 for a Traditional or Conversion territory.
Top and bottom quarter
911 Restoration top and bottom quarter of operators, 2025
| Measure | Top 25% | Bottom 25% | All operators |
|---|---|---|---|
| Operators | 16 | 16 | 65 |
| Average gross revenue | $2,432,297 | $161,973 | $941,752 |
| Median gross revenue | $1,359,506 | $149,351 | $567,770 |
| Territories | 61 | 34 | 196 |
| Territories per operator | 3.81 | 2.13 | 3.02 |
| Average revenue per job | $9,683 | $4,703 | $7,037 |
| Average water job | $6,203 | $4,329 | $5,779 |
| Average fire job | $28,833 | $2,366 | $14,392 |
| Average mold job | $3,847 | $4,976 | $3,783 |
| Average reconstruction job | $21,691 | $5,370 | $12,758 |
Source: Item 19, Tables 1 and 2. Quartiles rank operators by 2025 gross revenue. Figures are shown in whole dollars with the cents dropped.
The top quarter of 911 Restoration operators by gross revenue, 16 operators, averaged $2,432,297 in 2025. The bottom quarter of 911 Restoration operators, also 16 operators, averaged $161,973. 911 Restoration’s top-quarter average was 15.0* times its bottom-quarter average.
911 Restoration’s top quarter ran more territories per operator. The 16 top-quarter 911 Restoration operators ran 61 territories, 3.81 each on average, and the 16 bottom-quarter 911 Restoration operators ran 34, or 2.13 each.
911 Restoration’s top quarter had larger average jobs. The average job of a top-quarter 911 Restoration operator brought in $9,683 of revenue, against $4,703 in the bottom quarter, or 2.1* times as much. The average fire job was $28,833 for 911 Restoration’s top quarter and $2,366 for its bottom quarter. 911 Restoration’s bottom quarter had the larger average mold job, $4,976 against $3,847.
Brand charges
911 Restoration brand charges
| Charge | Amount | A year at $941,752* | Share of revenue* |
|---|---|---|---|
| Royalty | 9% of Gross Revenue for Restoration Services and 3% for Non-Restoration Services; from the 7th month, a monthly minimum of $750 that rises to $3,500 from month 49 | $84,758* at 9% | 9.00%* |
| National Advertising Fund | 1% of Gross Revenue; from the 7th month, the greater of 1% or $100 a month | $9,418* | 1.00%* |
| Dispatch Call Fee | $195 a month for the first business and $95 a month for each additional business | $2,340* | 0.25%* |
| Technology fee | $495 a month, or $200 for each location after the first, plus a one-time $300 setup fee | $5,940* | 0.63%* |
| Paid to 911 Restoration | $102,455* | 10.88%* |
Source: Item 6. The year figures apply the 9% Restoration Services rate to all gross revenue and the first-business Dispatch Call Fee and technology fee. Item 19 does not split revenue between Restoration and Non-Restoration Services. QuickBooks Online, at $99 a month, is paid to Intuit and is not in the total. Annual amounts and shares are Averan’s.
911 Restoration’s royalty, fund, dispatch and technology charges come to $102,455* a year at the 2025 average, or 10.88%* of gross revenue. The 911 Restoration figure applies the 9% royalty rate to all gross revenue. 911 Restoration charges a 3% royalty on Non-Restoration Services such as board-up, carpet cleaning, construction, repair, roofing and remodeling, so a franchisee with that work pays less.
A 911 Restoration franchisee must spend at least $3,500 a month on local advertising. The 911 Restoration local advertising minimum comes to $42,000* a year, or 4.46%* of the 2025 average. After the first three months open, 911 Restoration also requires the franchisee to hire an approved local marketer, at a cost separate from the $3,500 minimum.
911 Restoration’s royalty has a monthly minimum from the 7th month after signing. For a 911 Restoration Traditional franchise the minimum is $750 a month in months 7 to 12, $1,500 in months 13 to 24, $2,000 in months 25 to 36, $2,500 in months 37 to 48 and $3,500 from month 49. The 911 Restoration minimum of $3,500 a month is $42,000* a year, which equals 9% of $466,667* of gross revenue.
Exhibit I to the 911 Restoration Franchise Agreement sets lower mitigation royalty rates for franchisees that were in their first term on January 1, 2024 and meet its conditions. Those 911 Restoration franchisees pay 7% on mitigation revenue up to $2,000,000, 6% from $2,000,001 to $3,500,000 and 5% above $3,500,000. A 911 Restoration royalty below 9% requires a full-time business development manager on staff and acceptance of all National Account jobs assigned to the territory.
A 911 Restoration Conversion franchisee whose business averaged at least $250,000 a year of mitigation revenue over the prior three years pays a 4% royalty on mitigation services. 911 Restoration bills and collects National Account jobs and keeps a program fee of 5% of gross revenue from National Account customers, excluding construction services and jobs under $500.
Cost to open
911 Restoration cost to open
| Item | Low | High |
|---|---|---|
| Initial franchise fee | $55,000 | $55,000 |
| Leasehold improvements | $0 | $5,000 |
| Equipment, furnishings and fixtures | $35,000 | $60,000 |
| Technology setup fee | $300 | $300 |
| CRM setup fee | $300 | $300 |
| Service vehicle | $1,500 | $60,000 |
| Signage | $1,000 | $3,000 |
| Rent, three months | $0 | $4,500 |
| Initial inventory and operating supplies | $5,000 | $10,000 |
| Security deposits | $0 | $1,500 |
| Insurance, three months | $1,500 | $2,700 |
| Business Launch Fee | $10,000 | $10,000 |
| Initial training fee | $2,500 | $3,500 |
| Travel and living while training | $0 | $4,000 |
| Computer system | $0 | $2,000 |
| Permits and licenses | $0 | $2,000 |
| Professional fees | $3,000 | $5,000 |
| Additional funds, three to six months | $50,000 | $100,000 |
| Telephone | $100 | $200 |
| Miscellaneous | $2,500 | $5,000 |
| Total | $167,700 | $334,000 |
Source: Item 7. The Micro-Market franchise has its own table, with a $39,000 initial franchise fee and a total of $135,200 to $296,000. Security deposits may be refundable; the other amounts are not.
A 911 Restoration Traditional or Conversion franchise costs $167,700 to $334,000 to open, according to Item 7. The 911 Restoration range is 17.8%* to 35.5%* of one year’s gross revenue at the 2025 average of $941,752. The 911 Restoration estimate includes $50,000 to $100,000 of additional funds for the first three to six months, and Item 7 Note 16 puts payroll at $15,000 to $18,000 a month.
A 911 Restoration Micro-Market franchise costs $135,200 to $296,000 to open. The 911 Restoration Micro-Market initial franchise fee is $39,000, and its Item 7 additional funds line is $35,000 to $75,000.
911 Restoration charges a $10,000 Business Launch Fee and an initial training fee of $2,500 to $3,500 for the first trainee on top of the initial franchise fee. 911 Restoration may reduce the initial franchise fee by 25% for a qualified veteran’s first franchise.
911 Restoration requires about 1,000 square feet of warehouse space, including 300 square feet of office space, inside the territory. A new 911 Restoration franchise must open within 180 days of signing or 45 days after initial training, whichever is later, and a 911 Restoration Conversion franchise must open within 30 days of signing.
911 Restoration does not grant an exclusive territory, according to Item 12. Other 911 Restoration franchisees may not market directly in a franchisee’s territory, and they may accept jobs there that they did not solicit.
Locations
911 Restoration locations, 2023 to 2025
| Year | Start of year | Opened | Terminated | Not renewed | Reacquired | Ceased, other reasons | End of year | Company-owned at end | Transfers |
|---|---|---|---|---|---|---|---|---|---|
| 2023 | 281 | 55 | 3 | 0 | 2 | 9 | 322 | 6 | 11 |
| 2024 | 322 | 15 | 5 | 4 | 0 | 2 | 326 | 4 | 9 |
| 2025 | 326 | 18 | 10 | 1 | 0 | 6 | 327 | 3 | 18 |
| 2023–2025 | 281 | 88* | 18* | 5* | 2* | 17* | 327 | 3 | 38* |
Source: Item 20, Tables 1 to 4. Item 20 counts each territory as an outlet and leaves out 4 Canadian franchises. The three-year totals are Averan’s.
911 Restoration had 327 franchised outlets at the end of 2025, up from 281 at the start of 2023. Over the three years 88* franchised 911 Restoration outlets opened, 18* were terminated, 5* were not renewed, 2* were reacquired and 17* ceased for other reasons.
911 Restoration’s franchised count rose by 41 in 2023, 4 in 2024 and 1 in 2025. In 2025, 18 franchised 911 Restoration outlets opened and 17* left, through 10 terminations, 1 non-renewal and 6 that ceased for other reasons.
911 Restoration’s company-owned outlets fell from 6 at the start of 2023 to 3 at the end of 2025. 911 Restoration sold 2 company-owned outlets to franchisees in 2024 and 1 in 2025.
911 Restoration recorded 38* transfers of franchised outlets to new owners from 2023 to 2025, 18 of them in 2025. Item 20 Table 5 shows 3 911 Restoration franchise agreements signed but not opened at the end of 2025, 1 in New York and 2 in Wisconsin.
911 Restoration’s FDD lists the franchisor’s financial condition as a special risk. The audited 911 Restoration balance sheet shows a total stockholders’ deficit of $1,863,967 at December 31, 2025. Item 8 reports 911 Restoration’s total revenue for 2025 as $10,506,677.
Questions we get asked
Questions owners ask
How much does a 911 Restoration franchise make?
911 Restoration’s Item 19 reports that its 65 franchisee operators open all of 2025 averaged $941,752 of gross revenue, with a median of $567,770 and a range of $112,059 to $7,348,101. All 65 franchisee operators of 911 Restoration ran 196 territories in 2025. The 911 Restoration figures are revenue before fees and costs, and Item 19 gives no profit figure.
Do 911 Restoration operators with more territories have more revenue?
In 2025 the 16 single-territory 911 Restoration operators averaged $493,579 of gross revenue, and the 49 911 Restoration operators with two or more territories averaged $1,088,094. The top quarter of 911 Restoration operators ran 3.81 territories each on average, against 2.13 for the bottom quarter.
What fees does 911 Restoration charge?
911 Restoration charges a royalty of 9% on Restoration Services and 3% on Non-Restoration Services, with a monthly minimum from the 7th month, plus 1% to the National Advertising Fund, a $195 monthly Dispatch Call Fee and a $495 monthly technology fee. At the 2025 average, with all revenue at the 9% rate, those 911 Restoration charges come to 10.88%* of gross revenue. A 911 Restoration franchisee must also spend at least $3,500 a month on local advertising.
How much does it cost to open a 911 Restoration franchise?
Item 7 estimates $167,700 to $334,000 for a 911 Restoration Traditional or Conversion franchise and $135,200 to $296,000 for a 911 Restoration Micro-Market franchise. The 911 Restoration estimates include an initial franchise fee of $55,000 or $39,000 and a $10,000 Business Launch Fee.
How many 911 Restoration locations are there?
Item 20 reports 327 franchised and 3 company-owned 911 Restoration outlets at the end of 2025. From 2023 to 2025, 88* franchised 911 Restoration outlets opened, 18* were terminated, 5* were not renewed, 2* were reacquired and 17* ceased for other reasons.
Questions worth putting to 911 Restoration
These are questions the filing leaves open. An owner or a buyer can put them to the franchisor directly.
- Why did 90 territories of 911 Restoration not provide adequate financial reporting for 2025?
- Which factors does 911 Restoration see in its highest-selling locations, such as territory, years open and staffing?
- How long does a new location take to reach the average you publish, and what does the build-up look like month by month?
- At what level of sales do the minimum charges stop applying and the percentage take over?
- Why did 13 territories of 911 Restoration close and 17 change owner during 2025?
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Questions owners ask next
The figures above raise these, and each one is answered on its own page.
- At what level of sales does a minimum fee stop costing me more than the percentage?It works out the sales level where a minimum fee stops applying.
- How much cash do I fund before a new location covers its own costs?It builds a 13-week forecast for the months before break-even.
- What does this location earn on the money I put into it?It works out the payback period and cash-on-cash return for one unit.
- How much of Item 19 can I rely on?It explains what an Item 19 financial performance representation tells you and what it leaves out.
Where these figures come from
Every figure here comes from 911 Restoration Franchise Inc.’s 2026 FDD and is unaudited by us. We are unaffiliated with the brand. Calculations of our own are labeled where they appear. The figures describe past performance at other businesses and are not a projection of yours. This page is an educational summary. It is not an offer to sell a franchise, and it is not financial, legal or tax advice. 911 Restoration is a trademark of its owner. How Averan reads a Franchise Disclosure Document.
These figures come from the brand's disclosure. They are not a forecast, an offer to sell a franchise or advice. Source: 911 Restoration Franchise Inc., 2026 Franchise Disclosure Document, issued 11 June 2026.